Complaints & Concerns

Do you wish to make a complaint or raise a concern?

Please provide details of your concern

Do you wish to remain anonymous? *Please note that this may impact on what we can do with your complaint or concern.

If no, please provide your contact details below.

First name

Last name

Company

Contact information

To assist us with your enquiry, please advise if you are:

Please note that if you are an employee, you are encouraged to utilise our internal processes in the first instance, and are supported to Speak Up to your Supervisor, the HR team (hr@sunmetals.com.au) or Legal Services (integrity@sunmetals.com.au).

What happens next?

Sun Metals has established X POLICY for dealing with and resolving complaints. The policy has been developed to provide consistency and fairness when dealing with concerns or complaints.

How long will it take?

In most cases, this will be within X working days.

If your issue is complex or involves a human rights complaint, a more detailed investigation may be needed. This may take up to X working days and we will keep you informed of the progress, if needed.

Contact

Phone +61 7 4726 6600

Fax +61 7 4726 6300

Location

Address 1 Zinc Road
Stuart Qld 4811
Australia

Sun Metals respectfully acknowledges the Traditional Owners of the land we work and live. We pay respects to the Aboriginal and Torres Strait Islander cultures Elders past, present and emerging.